At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

HR Operations in TE is expanding and developing the operational support teams within HR at our Bangalore site in India.

The operations team will provide a diverse range of regional and global support services to employees, managers, and internal teams working through a variety of channels including case management system, phone, email, and chat.

.

Job Responsibilities:

Case Management and Daily Operations
- Provide frontline support to TE employees on inquiries related to HR data, such as self-service portals, maintaining employee life cycle, or resolving data discrepancies.
- Efficiently managing new hire data, facilitating 1st day orientation sessions, ensuring compliance with regulations.
- Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.




- Completing transactions in accordance with desk top procedures and local policy
- Achieving daily/weekly/monthly targets for productivity, quality, and customer experience
- Participating in daily Go meetings to ensure team collectively on track with queue management.

Quality
- Complete all transactions to the highest standard
- Adhere to quality monitoring process to prevent processing errors
- Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors
- Peer review of team work to prevent errors across the team

Customer Experience
- Gain a deep understanding of the customer base.
- Form solid relationships with mangers/employees/local HR teams to become a trusted partner for the business.
- Process transactions efficiently and correctly to enable the business to operate.

Team
- Contribute to maintaining strong team culture where team support each other and work collectively to build and maintain a strong br

📌 HR Services Support (India)
🏢 TE Connectivity
📍 India