At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.
This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.
JOB DESCRIPTION FOR FUNCTIONAL CONSULTANT:
Be part of something revolutionary
We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by globalenterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.
But we also have a vision for our people. We want the most talented, committed,
and driven people to power our transformative approach. In return, we’ll provide an environment where you can be a part of something special.
Job title Functional Consultant – Client Success
What you’ll do for us…
• Triage the ticket to determine if its bug/data issue, etc.
• Reproduce the issue and work with R&D;, DevOps
• Develop, Test and Deploy the fix to production.
• Provide explanations for system behaviour (For solver – more complicated)
• Refactor IBPL code to make it more effective.
• Move Config between diff env
• Develop and test CR’s.
• Clean up/archival and performance tuning.
• User Management (tickets or training customer IT)
• Collate the repeated issues or pain points of planners to CSM for
enhancements
• Willing to work in a 24*7 team with International Customers across the Globe.
What you’ll have…
Languages: SQL or similar; Statistical, Optimi