Role: Telecaller Executive
Experience: 0–2 Years
Location: Udyog Vihar
Job Overview:
We are looking for an enthusiastic Telecaller Executive to support our logistics operations by handling customer interactions, generating leads, and ensuring smooth communication with clients.
Key Responsibilities:
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Make outbound calls to potential clients for lead generation.
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Handle inbound calls and resolve customer queries.
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Provide shipment updates and logistics service information.
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Coordinate with operations and warehouse teams for issue resolution.
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Maintain daily call records and update CRM/MIS systems.
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Follow up with clients for business conversion and service feedback.
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Achieve daily/weekly calling and conversion targets.
Requirements:
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0–2 years of experience in telecalling, customer support, or sales.
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Good communication skills in Hindi and basic English.
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Basic understanding of logistics or willingness to learn.
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Comfortable with MS Office and calling tools.
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Ability to work in a target-driven environment.
Preferred Skills:
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Experience in logistics / supply chain industry (added advantage)