Job Title Technical Writer – Technical Communications Location Travel Domestic and/or International travel up to 10% is required Key Responsibilities Management and staff in Kofax’s Technical Communications job family help the company to ensure that its products and technology solutions are positioned for maximum success through the provision of expert and targeted user documentation and materials. The position of Technical Writer is a core, entry-level departmental role and appointees are expected to perform whole core departmental tasks; albeit more basic tasks by comparison to Senior Technical Writers and above. Technical Writers will perform some of the following work and be involved in other aspects, as assigned: Developing and implementing company standards and protocols for all user documentation provided with products, such as developer guides, system administrator guides, installation guides, API references, online Help and others Identifying, acquiring and using industry best-practice equipment,
systems and programs for completing and publishing all documentation deliverables Working with cross-functional partners, such as Product Management, Engineering and Technical Support to proactively evaluate product roadmaps and other plans for developing innovations; contributing a technical communications writer’s perspective and providing such input and feedback into the development process Writing and executing against product development plans: Uses departmental authoring techniques and tools and follows group standards and processes Maintains internal project glossaries Develops technical content (product descriptions, user guides, online Help, technical training and others) and/or reviews documentation written by developers (especially for grammatical correctness) Reviews GUI (graphical user interface) text elements Supports other writers by peer reviewing content for accuracy, grammar, compliance to standards and other ad hoc needs Assists other writers wit