Job location: Mumbai

About the role: We are seeking a dynamic and results driven India Operations Head to manage and optimize end to end operational activities across the country. This role will be responsible for managing warehousing, logistics, Inventory Management, SAP transactions, cost optimization, process improvements. This role will own all Operations KPIs to ensure the company's overall goals are met.

What you will be expected to do:

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Manage end-to-end warehouse and inventory operations across multiple locations in India, ensuring optimum stock availability, inventory accuracy, and compliance.

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Oversee dispatch and logistics operations to ensure timely deliveries and efficient forward and reverse logistics management.

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Drive transportation and warehousing cost optimization through vendor management, contract negotiations, and process improvements.

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Ensure accurate order processing, dispatch documentation, and sales booking in SAP while monitoring the complete order lifecycle.

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Manage procurement planning and inventory alignment based on sales forecasts to avoid stock-outs and excess inventory.

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Manage customer agreements, SLA adherence, operational escalations, and regulatory compliance related to tax and trade policies.

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Drive process excellence initiatives, including automation, Warehouse Management Systems/Transportation Management System implementation, network optimization, and logistics risk management.

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Own logistics-related operational KPIs and P&L; elements to enhance efficiency and service levels.

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Lead, mentor, and develop regional operations teams while driving performance through defined KPIs and continuous improvement initiatives.

You might be a solid candidate if you have/are:

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8+ years of proven experience in supply chain management, distribution, warehouse & logistics.

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Proven experience in managing distribution operations in collaboration with distributors, logistics partners, and sales teams, with a focus on proce

📌 Country Operations Manager, India (New Delhi)
🏢 Sun King
📍 New Delhi