Career Category
Information Systems
Job Description
Live
What you will do
Process Intelligence is a data-driven approach to creating process transparency by using advanced process analysis capabilities to uncover how end-to-end processes are actually executed, highlighting gaps between expectation and reality.
In this vital role you will be accountable for executing the Results Delivery Office (RDO) Process Intelligence strategy and supporting our enterprise transformation programs aligned with the company’s most critical initiatives.

Roles & Responsibilities:
- Support initiatives to articulate the value proposition for deploying process intelligence (current-state understanding, automation/redesign opportunities, and value capture monitoring).
- Understand and map end-to-end business processes, underlying systems, and data; identify performance gaps and improvement opportunities.
- Develop and maintain a knowledge repository of process insights derived from process mining and other process analysis tools; ensure appropriate process documentation and controls.




- Manage project work across multiple initiatives and process scopes; coordinate activities and information flow between process owners, analysts, IT, and RDO.
- Create visualization dashboards to present actionable insights and track key metrics, milestones, ROI and/or benefits.

Win
What we expect of you

Basic Qualifications:

Bachelor’s or Master's degree and 8 to 13 years of Business Performance, Continuous Improvement, or Project Management experience

Technical Skills:
Must Have Skills:
- Robust process analysis and process improvement experience leading to measurable value realization.
- Data visualization experience using industry best practices (e.g. BPMN 2.0).
- Expertise in project management principles and documentation
- Experience utilizing AI to augment process understanding and the ability to identify AI-based solutions for business process opportunities.

Good to Have Skills:
- Strong under

📌 Business Analyst, Process Intelligence (Hyderabad)
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