Educational Qualification: Bachelor’s Degree in IT/ Computer Education or
similar field
Experience range : 10 -12 Years
Employment type : Full-time
Location : Mumbai
About GoldenSource
GoldenSource is a quick-growing FinTech firm and a leader in data management
software solutions for the financial services sector. Headquartered in New
York, GoldenSource also has key offices in London, Milan, and Mumbai, with more
than 400 staff worldwide.
Acquired in 2022 by private equity firm Gemspring, GoldenSource is in an
exciting phase of investment and rapid growth. We offer an international
working environment, a positive corporate culture, opportunities for
professional development, and attractive employee benefits.
GoldenSource has built a 40-year reputation for overcoming data complexity by
engineering solutions that meet operational, regulatory, analytics, and
reporting challenges for financial services clients. No other data management
provider offers the same level of financial services data integration that we
do.
Our Goal: Unify financial data sources to fuel clear-sighted decisions.
Qualities We Value
· Get things done consistently
· Build trust with teammates
· Bring positive energy and humor
· Communicate clearly and proactively
· Proactive desire for ongoing learning and development.
About the Role
At Managed Services, our primary focus is to ensure the GoldenSource
application operates seamlessly and supports a smooth “Day in the Life” process
for our clients. This includes delivering timely support and managing critical
services such as Level 1 and Level 2 support and ticket management during
business hours, Lower Environment Management, and Patch Analysis & Deployment.
We recognize that every client implementation is unique and continuously
evolving. Through our Premium Services, including Change Request Management,
Client Configuration Management, and Business Assistanc