About the Job
The MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite/Excel reports, and other tools working with cross-functional teams. This role is a part of Global Service Desk and supports in collecting and analyzing data sets using G Suite or Microsoft Excel
The ideal candidate will play an significant role in helping the organization meet its strategic goals through providing direction and guidance concerning information processes and security of data.

As MIS Analyst, You Will…

Responsible for collecting and analyzing data sets using G-suite tools or Microsoft Excel

Proactively interact with multiple internal/external stakeholders on a daily, weekly and monthly basis for preparation of MIS reports

Understand process, delivery and operations management

Analyze data and reports from various sources and provide actionable insights and suggestions

Prepare ad hoc reports based on the requirements from the stakeholders





Apart from reporting tasks, the MIS Analyst will work with other functions to assist in maintaining the trackers to smoothen the reporting part

Identify opportunities for automating the reports, snapshots and dashboards

Make reports contextual and provide information based on target audience

Ensure on-time and accurate delivery of reports, analysis and service requests

Continually monitor trends, performance and assist managers in making process improvements

Be able to generate, maintain, consolidate and track various daily/weekly/monthly MIS reports

Ensure individual and process-wide performance data is captured and provide operational metrics to management as required

Prepare dashboard and reports on a daily, weekly, monthly, quarterly & yearly basis

As MIS Analyst, You Have…

Post-secondary diploma or degree (Masters is a plus)

Knowledge of data analytics and data modeling

Knowl

📌 MIS Analyst (Hyderabad)
🏢 In Touch
📍 Hyderabad