13 Aug
|
International Sos
|
Delhi
13 Aug
International Sos
Delhi
Overall Purpose of The Job
To build and manage a strategic portfolio of premium partnerships across luxury, lifestyle, travel, and experiential sectors that deliver differentiated perks and bespoke experiences for high-net-worth cardmembers — driving customer satisfaction while ensuring commercial efficiency and seamless execution across internal and external stakeholders.
Key RESPONSIBILITIES
Partnership Strategy & Development
· Identify, evaluate, and onboard high‑value partners across travel, luxury retail, lifestyle, wellness, dining, events, and experiences aligned to premium customer expectations.
· Build a long‑term partnership roadmap that enhances the premium proposition and strengthens Aspire's collaborative model with key clients.
· Conduct periodic market scans and benchmarking to ensure the portfolio remains ahead of competitive offerings.
Relationship & Account Management
· Serve as the primary point of contact for key partners, ensuring delivery of partnership commitments, performance reviews, and optimization.
· Collaborate closely with client partnership teams to co-create unique offerings for premium cardmember segments.
· Manage stakeholder relationships with internal teams including Concierge Operations, Marketing, and Finance.
Commercial Negotiations & Contracting
· Lead commercial discussions, negotiate partner terms, and finalize agreements/end-to-end onboarding.
· Coordinate with legal, finance, and internal compliance teams to ensure all agreements meet internal and external regulations.
· Track renewals, extensions, and amendments for all active partnerships.
Premium Product & Experience Development
· Conceptualize and deploy bespoke experiences, special access programs, and differentiated privileges for premium cardmembers.
· Work closely with Marketing and Service Delivery teams to ensure successful promotion, launch, and execution of partner-led experiences.
· Track utilization, customer feedback, and impact on custo
📌 Manager - Partnership Development & Marketing (Delhi)
🏢 International Sos
📍 Delhi