About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard’s India Office
Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary
This role provides subject matter expertise and coordination to site reliability efforts across the subdivision. This role also includes ensuring system reliability by meeting service-level objectives (SLOs), driving automation of operational tasks, defining and tracking key performance indicators (KPIs), designing scalable systems, managing incident responses,



and collaborating with development teams to ensure software reliability and scalability.

Responsibilites
- Coordinates cross-product chaos experimentation.
- Maintains the centralized incident response playbook for the subdivision to document standards for managing communication and escalation during an incident. Aggregates quantifiable data about availability to report back to senior leadership. Makes contributions to centrally managed (IT-wide) inner source libraries for reliability.
- Facilitates blameless post-incident reviews for high severity incidents or incidents involving more than one product family.
- Regularly attends Reliability Engineering and Resilience communities of practice. Remains informed about site reliability engineering activities happening within the subdivision.
- Communicates current standards and newly available tools and frameworks across subdivisions. Enforces reliability standards.
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📌 Site Reliability Champion, Specialist (Hyderabad)
🏢 The Vanguard Group
📍 Hyderabad