Position: Passenger Service Agent

Company Overview:

Bluespirit is a leading airport services company that provides exceptional customer service to passengers at Kolkata Airport. We strive to create a positive and efficient airport experience for all travelers, and we are currently looking for a passionate and dedicated individual to join our team as a Passenger Service Agent.

Job Overview:

As a Passenger Service Agent, you will be responsible for providing excellent customer service to passengers at Kolkata Airport. You will be the first point of contact for passengers, ensuring a smooth and hassle-free journey through the airport. Your main duties will include assisting with check-in, boarding, and baggage handling, as well as providing information and assistance to passengers throughout their journey.

Key Responsibilities:
- Greet and assist passengers at check-in counters, boarding gates, and baggage claim areas
- Ensure all passengers have valid travel documents and assist with any necessary paperwork




- Handle and resolve any customer inquiries or complaints in a skilled and timely manner
- Provide accurate and up-to-date information on flight schedules, delays, and gate changes
- Assist with the boarding process, including verifying passenger tickets and boarding passes
- Handle baggage, including tagging, loading, and unloading onto the correct flights
- Ensure the safety and security of all passengers and their belongings at all times
- Collaborate with other airport staff, including ground crew and flight attendants, to ensure a smooth and efficient operation
- Follow all company and industry regulations and procedures to maintain a safe and secure environment for all passengers and staff

Qualifications:
- High school diploma or equivalent
- Previous customer service experience is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skill

📌 Passenger Service Agent Hiring At Airport (Kolkata)
🏢 Bluespirit
📍 Kolkata