While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in qualified but personal life, interests you- you would enjoy your career with Quantiphi
Role: Sr .Business Analyst - Conversation Designer (Delivery)
Work Location: India (Mumbai, Bangalore)
Experience: 3 to 6 years
As part of the core delivery team of Quantiphi, the Conversation Designer will be responsible for designing the
user experience of a virtual agent. Your focus would be to ensure that the virtual assistant is conversationally
engaging, impactful for the end-user, and matches the voice of the brand. You will translate the brand’s
business requirements into natural dialogue flows backed up by UX research and good design practices. Act as
a conduit between technical team members and business customers, and take a lead in preparing functional




and technical specification documents.
Roles & Responsibilities:
● Gather customer requirements, analyze their needs and determine analytical requirements for virtual
agent: Define use cases
● Design a human-to-virtual-agent conversation flow iteratively
● Apply industry best practices and promote standards for execution and delivery approach
● Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .
● Act as a liaison between stakeholders, project teams, and development teams across the project life cycle.
● Showcase thought leadership on technology roadmaps, agile development methodologies and best
practices.
● Managing customer communication & relationships
Required Skills:
● Experience in at least one of the following areas: Analytics, Conversational AI, Linguistics, Copywriting, UX
Design or Product Design
● Excellent communication,

📌 Senior Business Analyst (Mumbai)
🏢 Quantiphi
📍 Mumbai