Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job Description
What You Will Be Doing:
- Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Golf, Spa & Health Club, Food & Beverage, and Culinary)
- Lateral movement role for current director of Operations, Hotel Manager and EAMs only
- F&B; background is preferred
- Lead by example, Ensuring delivery of a consistently exceptional luxury guest experience across all areas of the hotel, in line with Fairmont brand standards
- Analyses guest feedback, trends and satisfaction metrics, implementing corrective actions and continuous improvement initiatives
- Support the General Manager in the overall management and strategic direction of the hotel.
- Oversee day-to-day operations of the Resort, including Food & Beverage, Culinary, and Rooms Division.
- Ensure the hotel team delivers Fairmont’s service promise and the highest level of brand standards, turning guest moments into memorable experiences.
- Maintain constant awareness of all ongoing activities throughout the entire operation.
- Drive quality across the resort and inspire the team to create extraordinary guest experiences.
- Demonstrate commitment to service excellence through effective implementation and delivery of Fairmont Hotels & Resorts standards at all times.
- Assume the responsibilities of the General Manager in their absence.
- Guarantee through effective supervision that all services offered are always available and carried out efficiently.
- Ensure the team is fully aware of operating standards and mystery audit criteria, conducting spot checks and audits to ensure targets are met.
- Verif
📌 Hotel Manager (Udaipur)
🏢 AccorHotel
📍 Udaipur
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