AutonomIQ (a sauce labs company) is a cloud platform that enables product and IT teams to autonomously test, release and deploy software, thereby increasing velocity of software releases without compromising quality. With pre-built integrations to common web applications and SaaS providers, customers can instantly create test cases, generate test scripts and test data, and execute tests. Using deep-learning and AI algorithms, AutonomIQ detects changes, enables self-healing for test assets and provides advanced diagnostics. In real world situations, AutonomIQ has been shown to provide over ~50% improvement in speed and quality compared to existing tools and techniques.
Job Description
Job Responsibilities:
- Own, lead and manage all ongoing implementation(s) and POCs from concept through implementation & release.
- Understand technical aspects of the product and demo to potential customers.
- Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Develop Customer Success assets and methods, and work with the Key Account Managers from Sales to create recent or refine existing onboarding materials.
- Lead mining and client relationship geographically dispersed to deliver technology projects on time
- Maintain end-to-end accountability for customer satisfaction and overall delivery excellence
Must Have;
- 10+ years of technology project management experience, with preference for candidates that have worked in customer-facing roles (consulting, implementation, account management, etc.).
- Ability to create project plans, communication plans, SOWs, and all standard project documentation.
- Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
- Any software development experience would be a plus.
- Programming / Scripting experience in Python or Java, one of the languages is preferable
- Candidates with onsite implementat