We are looking for a highly skilled IT coordinator to manage and support our IT infrastructure, ensuring seamless operations and compliance with industry standards. This role involves leading IT support teams, efficiently resolving technical issues and maintaining IT compliance, licensing, and security. The ideal candidate must have extensive hands-on experience in virtualization, networking, server management, and IT security, along with strong leadership and problem-solving skills.
Key Responsibilities:
Deliverables, Leadership & Team Management (Core)
- Lead, mentor, and supervise System Administrators and Network Engineers.
- Define team KPIs, ensure SLA adherence, and manage escalations.
- Drive knowledge-sharing, training, and professional growth within the team.
- Collaborate with business leaders and vendors to align IT infrastructure with business requirements.
- Manage IT budgets, resource allocation, and capacity planning.
- Ensure compliance with ITIL processes, IT security, and audit policies.
Key Deliverables:
- A high-performing IT team covering both System Administration and Network Engineering.
- Zero critical outages through proactive monitoring and redundancy planning.
- Improved SLA compliance and user satisfaction.
- Solid governance and compliance with IT security policies.
- Continuous knowledge growth and career progression for the team.
System Administration Oversight
- Oversee Windows Server environments (2016, 2019, 2022, 2025), including Active Directory (PDC/BDC, OU, GPOs), DHCP, DNS, File & Print, Remote Desktop, and license servers.
- Supervise virtualization environments (Nutanix clusters, VMware vSphere), including VM creation, replication, snapshots, and backups.
- Manage Office 365 Suite (Exchange, OneDrive, Teams), including licensing and compliance.
- Ensure backups and disaster recovery readiness (Veeam/cloud backups, file server backups).
- Troubleshoot and oversee hardware/software issues on servers, desktops, laptops, an
📌 Coordinator/Team Lead (Pune)
🏢 Enpro
📍 Pune