1. POSITION PURPOSE
The ServiceNow GRC / IRM Architect serves as the senior-most technical authority for the organisation's ServiceNow Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) ecosystem. This role is responsible for designing, implementing, and governing scalable, enterprise-grade solutions that protect the business, satisfy global regulators, and provide leadership with real-time risk intelligence.
The Architect will act as a strategic partner to Risk, Audit, Legal, Privacy, and CISO functions — driving a multi-year roadmap to automate and modernise the GRC programme, and embedding AI-driven risk capabilities across the platform.
2. KEY RESPONSIBILITIES
2.1 Platform Architecture & Design
- Serve as the authoritative solution architect for the ServiceNow IRM/GRC platform — leading end-to-end design and delivery across Policy & Compliance, Risk Management, Audit Management, Issues Management, Vendor Risk, BCM, and AI Control Tower
- Define and maintain the enterprise IRM architecture and multi-year technology roadmap aligned to the organisation's regulatory strategy and risk appetite
- Ensure all solutions are scalable, secure, compliant, and aligned with ServiceNow platform best practices and CSDM / CMDB data models
- Minimise customisation; drive OOTB adoption and enforce architectural governance throughout the implementation lifecycle
2.2 Risk & Compliance Programme Design
- Design enterprise risk frameworks including risk registers, control libraries, risk appetite statements, and automated control testing workflows
- Architect third-party / vendor risk management programmes — assessment workflows, scorecards, continuous monitoring, and due diligence processes
- Configure and govern the AI Control Tower module for AI model risk management, AI inventory, and AI governance controls aligned to EU AI Act, DORA, and SEC requirements
- Own the BCM / DR module blueprint — integrating risk assessment workflows with operational recovery
📌 ServiceNow Architect (Pune)
🏢 NewVison
📍 Pune