13 Aug
|
Multiplier Technologies
|
Bengaluru
13 Aug
Multiplier Technologies
Bengaluru
About us
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress at scale. Multiplier is at the forefront of this change. We are building a world without limits, where ambitious businesses of any size can look beyond borders to build their global dream teams.
We empower companies with the tools and support to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly, no legal entities required. By simplifying global hiring, we are creating a level playing field where businesses and individuals (like you), can compete, grow, and succeed, regardless of geography.
We believe talent knows no borders, and we’ve built the platform that proves it. Our world-class EOR, COR, and Global Payroll products are helping businesses across industries, from early-stage startups to large enterprise, seize the global hiring opportunity.
We are backed by renowned investors (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded leaders to join our global team.
The future is borderless. Let’s build it together
Job Overview
We are building a world-class, scalable Customer Support organization to support our rapidly growing global customer base. We are looking for a Customer Support Director to lead, mentor, and scale high-performing support teams while delivering exceptional customer outcomes.
With 12+ years of experience and a strong background in HR, Payroll, or Advantages platforms, you will own the global support strategy, manage managers across multiple products and processes, and partner closely with Product, Engineering, and Customer Success to continuously elevate the customer experience.
This role requires a strategic leader who can balance operational excellence, people leadership, and customer advocacy at scale.
What You’ll Do
Leadership & Team Management
- Lead and scale a global Customer Support organization, including managing
📌 Director, Customer Support (Bengaluru)
🏢 Multiplier Technologies
📍 Bengaluru