Pinnacle Group exists to connect people with chance. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

Accounts Receivable Management
· Provide strategic and operational leadership to the AR team, including staffing plans, organizational structure, and development initiatives.
· Oversee the full AR lifecycle including billing, cash application, reconciliation,



aging resolution, and collections in both traditional staffing and MSP structures.
· Drive standardization of billing practices across diverse customer and funding arrangements.
· Ensure on-time invoice submission, resolution of billing exceptions, and alignment with customer invoicing protocols.
· Lead mass invoice ingestion, activation, and coordinate disbursement tied to MSP client funding cycles with AP team.
· Own and evolve AR policies, DSO targets, credit memo governance, and escalation protocols.
· Drive daily funding readiness by aligning AR activities with client payment cycles and AP schedules.
· Monitor AR aging, proactively address overdue balances, and manage escalations with internal and external stakeholders.
· Create and maintain customer-specific invoicing packages, billing FAQs, and onboarding playbooks for new client programs.
· Coordinate global receivables management activ

📌 Associate Director of AR Operations (India)
🏢 Pinnacle Group
📍 India