As Service Engineer, you will be responsible for the complete Customer Experience – right from the smooth installation of instruments, to training of users, to providing in-warranty support as well as post-warranty solutions (preventive and breakdown maintenance services) throughout the life of the instrument.

You will also be responsible for commercial activities related to maintenance contracts, spares & consumables supplies.

You will follow the company values, business ethics, compliance and processes.

Required Skills
- Technical: You are a Solutions oriented person with enthusiasm to face technical challenges, to diagnose & solve problems and continuously improve customer satisfaction.
- Communication: You are proactive in communicating with all customer stakeholders to schedule & execute service visits with punctuality. You also easily connect with internal colleagues and factory team with a sense of urgency to resolve issues.
- You are committed to attending breakdowns complaints even during off work hours and provide prompt responses,



offer support remotely as and when required.
- You are extremely qualified & courteous with your verbal and written communication. You have experience with basic email software, excel.
- You are a self-motivated technologist, with passion to travel widely, ability to work alone. You are interested in continuous learning and self-development to improve your technical skills and keen to attend all the training programs you are nominated to attend.

Desired Skills
- Multi-tasking & Negotiation skills are preferred. The role requires working inside industrial manufacturing sites including shifting and lifting instrument.
- Travel is mainly within South region (Karnataka, Andhra Pradesh, Telangana, Tamil Nadu & Kerala) but you may also require to travel anywhere across India as and when required and to factory in Germany for training as and when nominated.

Experience Level
- Min 1 to 2 years of prior service experience with an

📌 Service Engineer (India)
🏢 AMETEK
📍 India