As a Senior Business Analyst at Freshworks, you will be a key member of the Sales Operations team, contributing to strategic forecasting and reporting initiatives. Your role will involve collaborating closely with leadership and cross-functional teams to provide accurate forecasts, generate insightful reports, and support data-driven decision-making across the organization.- Develop and implement regular reporting on key performance metrics such as forecasting, funnel analysis, pipeline health, and revenue trends- Collaborate with Sales teams and Regional Sales Operations teams to consolidate forecasts- Create and maintain forecasting models to facilitate revenue planning, scenario analysis, and long-term business projections- Present data-driven insights clearly and effectively through dashboards, reports, and visualizations tailored to diverse audiences- Utilize strong database skills to work with large and complex data sets, extracting meaningful insights to support key business initiatives- Clean, structure, and transform unstructured or ambiguous data into usable formats for analysis and reporting- Work with cross-functional teams (Sales, Marketing, Product, Customer Success, and Finance) to deliver actionable insights that support strategic and operational decision-making- Apply advanced analytics techniques to evaluate business performance and provide forecasts on revenue, costs, and risks related to strategic initiatives- Take ownership of communicating findings and recommending process improvements to enhance the efficiency of the forecasting process- Bachelors or Masters degree in Management, Engineering, Statistics, or a related field, with 3 to 7 years of relevant experience in business analysis or forecasting roles- Strong understanding of forecasting techniques, trend analysis,



and predictive modeling- Experience in building and maintaining models to support revenue and operational forecasts- Proficiency in Salesforce for extracting and analyzing sales and pipeline data- Advanced skills in Google Sheets, including data automation using formulas, scripts, and integrations- Deep understanding of the data flow in corporate reporting, from data lake to visualization- Ability to manage simultaneous tasks in a fast-paced environment- Familiarity with database technologies and tools (SQL, Power BI, etc.), data transformation, and processingNote: - Required to work in 12 PM to 9 PM shift- Prior work experience in SaaS is a plus As a Senior Business Analyst at Freshworks, you will be a key member of the Sales Operations team, contributing to strategic forecasting and reporting initiatives. Your role will involve collaborating closely with leadership and cross-functional teams to provide accurate forecasts, generate insightful reports, and support data-driven decision-making across the organization.- Develop and implement regular reporting on key performance metrics such as forecasting, funnel analysis, pipeline health, and revenue trends- Collaborate with Sales teams and Regional Sales Operations teams to consolidate forecasts- Create and maintain forecasting models to facilitate revenue planning, scenario analysis,



and long-term business projections- Present data-driven insights clearly and effectively through dashboards, reports, and visualizations tailored to diverse audiences- Utilize strong database skills to work with large and complex data sets, extracting meaningful insights to support key business initiatives- Clean, structure, and transform unstructured or ambiguous data into usable formats for analysis and reporting- Work with cross-functional teams (Sales, Marketing, Product, Customer Success, and Finance) to deliver actionable insights that support strategic and operational decision-making- Apply advanced analytics techniques to evaluate business performance and provide forecasts on revenue, costs, and risks related to strategic initiatives- Take ownership of communicating findings and recommending process improvements to enhance the efficiency of the forecasting process- Bachelors or Masters degree in Management, Engineering, Statistics, or a related field, with 3 to 7 years of relevant experience in business analysis or forecasting roles- Strong understanding of forecasting techniques, trend analysis, and predictive modeling- Experience in building and maintaining models to support revenue and operational forecasts- Proficiency in Salesforce for extracting and analyzing sales and pipeline data- Advanced skills in Google Sheets, including data automation using formulas, scripts, and integrations- Deep understanding of the data flow in corporate reporting, from data lake to visualization- Ability to manage simultaneous tasks in a rapid-paced environment- Familiarity with database technologies and tools (SQL, Power BI, etc.), data transformation, and processingNote: - Required to work in 12 PM to 9 PM shift- Prior work experience in SaaS is a plu

📌 Specialist - Data Analytics (Chennai)
🏢 Freshworks
📍 Chennai