EXCLUSIVE NETWORKS | Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
DUTIES AND RESPONSIBILITIES | About the role
As the Technical Consultant, you will:
- Install, configure, and support Extreme Networks Switching, Wireless, NAC,
and SD-WAN solutions.
- Perform network implementation, migration, upgrades, and troubleshooting activities for enterprise customers.
- Monitor network performance and resolve technical issues within defined SLA timelines.
- Coordinate with OEM TAC teams for technical escalations and issue resolution.
- Prepare HLD/LLD, implementation documents, network diagrams, and technical reports.
- Conduct health checks, preventive maintenance, and firmware/software upgrade activities.
- Support customer POC, testing, and deployment activities for recent solutions and technologies.
- Work closely with pre-sales, project, and support teams for successful project delivery.
- Provide technical knowledge transfer and training to customers and internal teams.
- Maintain technical certifications and continuously upgrade knowledge on Extreme