Description
Overview

The Corporate Action Manager is responsible for the end to end management, governance, and delivery of Corporate Action operations across domestic and global markets.

The role ensures accurate, timely, and compliant processing of voluntary and mandatory corporate actions while driving operational resilience, automation, risk mitigation, and strategic scalability.

The incumbent will lead large operational teams, partner closely with Technology, Compliance, Risk, and global stakeholders, and play a key role in transforming Corporate Action processing through automation and process optimisation.

Key Accountabilities and main responsibilities

Strategic Focus
- Provide strategic leadership across Corporate Action functions including mandatory, voluntary, and event driven actions across multiple markets.
- Drive process standardisation, simplification, and automation to reduce manual intervention, errors, and operational risk.
- Partner with Technology, Product, Risk, Compliance, and Client Management to support current client onboarding, system enhancements,



and regulatory change.
- Use data, metrics, and trend analysis to identify control gaps, capacity risks, and continuous improvement opportunities.
- Ensure Corporate Action operations are scalable, resilient, and future ready, aligned with business growth and client demand.

Automation & Transformation
- Drive automation initiatives (rules based processing, workflow tools, STP, AI assisted validation) to reduce manual processing.
- Support transformation programmes focused on cost optimisation, productivity gains, and risk reduction.
- Act as Business SME for Corporate Actions in system upgrades, migrations, and platform enhancements.
- Track and report efficiency gains, error reduction, and FTE optimisation outcomes.

Operational Management
- Own end to end Corporate Action processing, including announcements, elections, entitlements, reconciliations, postings, and payments.
- Ensure accuracy,

📌 Senior Operations Manager, Corporate Actions (Mumbai)
🏢 MUFG Pension & Market Services
📍 Mumbai