Why this role exists
SaaS Labs is trusted by thousands of businesses globally to power customer conversations through JustCall and our growing AI product ecosystem. As we continue to scale our enterprise business, security, privacy, and compliance become key differentiators, not just operational requirements.

We're looking for an Information Security & Compliance Manager to own our security and compliance program end-to-end. You'll build and evolve our security posture across products, cloud infrastructure, AI systems, and internal operations while enabling enterprise growth. This is a highly strategic, hands-on role where you'll partner with Engineering, Legal, Sales, and Customer Success to ensure security becomes a competitive advantage rather than a bottleneck.

What you'll do
- Own and continuously improve our security and compliance programs, including SOC 2 Type II, ISO 27001, GDPR, HIPAA, PCI DSS, CSA STAR, and other relevant frameworks.
- Lead external audits from planning through remediation while ensuring continuous compliance.
- Manage enterprise security reviews,



customer questionnaires, RFP security responses, and Trust Center content to support enterprise sales.
- Review customer DPAs, security addendums, and vendor contracts in partnership with Legal.
- Build and manage our third-party risk and vendor security program.
- Define and operationalize our AI governance framework, including AI security controls, model provider assessments, data handling, and customer AI commitments.
- Lead security incident response, including investigation, containment, customer communication, regulatory notifications, and post-incident reviews.
- Drive cloud security across AWS and GCP by improving IAM, least privilege, vulnerability management, configuration security, and infrastructure hardening.
- Own security awareness programs, access reviews, organizational security policies, and risk management processes.
- Partner closely with Engineering, Product, Sales, Custom

📌 Manager, Information Security (Bengaluru)
🏢 Saas Labs
📍 Bengaluru