About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering cutting-edge solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Field Service Technician Sr independently manages complex field service and repair needs across an assigned territory. This includes performing technical installations, advanced diagnostics, and equipment servicing. The Field Service Technicians Sr provides on-site customer training, supports critical issue resolution, and leads or mentor less experienced technicians. This role also contributes to design feedback, documentation, and improvement initiatives.

YOUR IMPACT
These duties are not meant to be all-inclusive,



and other duties may be assigned:
- Install, calibrate, configure, and test new equipment systems at customer locations.
- Lead service delivery on critical product issues and provide technical support in non-routine or complex situations.
- Conduct training sessions and provide guidance on product functionality to end-users or dealer technicians.
- Monitor customer readiness and proactively identify repair needs or product issues that may impact uptime.
- Serve as primary field contact for escalated service cases and customer complaints.
- Mentor and coach Field Service Technicians and participate in the onboarding and training of new personnel.
- Interface with engineering, technical support, and product design teams to resolve customer concerns and report issues.
- Recommend updates to service processes and contribute to continuous improvement efforts.
- Represent the company with prof

📌 Field Service Representative (Delhi)
🏢 Oshkosh
📍 Delhi