About Bolna
Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to.

We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. Our team of ~25 is based in Bengaluru.

The Role
Most people 2–3 years into their careers are getting good at one thing. This role is for the ones who want to get good at everything - fast.

The Founder’s Office is where the most significant, most ambiguous, and most consequential work lives. You’ll work directly with the founders on whatever is highest priority - closing an enterprise deal, fixing a broken customer deployment, figuring out why a vertical isn’t converting, building the business case for a new market. No two weeks will look the same.

This is deliberately a generalist role. Over 12–18 months,



you’ll develop a sharp point of view on where you want to go -product, sales, business development, customer success - and we’ll actively help you get there. Think of it as a founder’s MBA, except the tuition is paid and the work is real.

If you’ve come from consulting, an early-stage startup, or an AI company and you’re hungry for more ownership than your current role allows, this is the seat.

What You’ll Do
- Own customer relationships end-to-end - from first call to go-live to expansion
- Work with enterprise customers to translate their business goals into agent configurations, prompt logic, and integration requirements
- Sit in on and eventually lead sales conversations - help close deals, write proposals, and navigate procurement
- Identify patterns in churn, expansion, and customer feedback, and turn them into product and GTM recommendations
- Build internal playbooks - onboarding processes, success metrics, escalation paths, vertical-specific te

📌 Founder's Office, Business (Bengaluru)
🏢 Bolna
📍 Bengaluru