About Goodera
Goodera is the world’s leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.
Key Responsibilities:
- Maintain accurate and up-to-date shipping and event data in internal systems used by Program Managers and Customer Success Managers.
- Update and manage the central event tracker by working with sub-teams in the Experience team; ensure data completeness and accuracy (a key performance metric).
- Maintain client context information and relay event-related details to the Experience team for smooth planning and execution.
- Monitor internal systems to track shipping requirements and coordinate with the logistics team to ensure timely dispatch of
- event materials.
- Create clear and comprehensive event briefs (for outdoor, kiosk, or other formats) to enable hosts to deliver engaging events.
- Review and quality-check final event materials such as presentations and “Know Before You Go” (KBYG) documents to ensure excellence.
- Act as the liaison between Logistics, Customer Success Managers, and Experience teams—resolving last-mile issues related to shipments, collaterals, or other event requirements.
EXPERTISE AND QUALIFICATIONS
• A relevant Bachelorʼs or Masterʼs degree
• Up to 4 years of full time work experience
• Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the w
📌 Program Manager (Bengaluru)
🏢 Goodera
📍 Bengaluru
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