Description
The role sits within the Cloud Platform Operations team in Group Digital and is responsible for delivering operational services across Microsoft Azure and Amazon Web Services (AWS).

The team manages the day-to-day operational administration of enterprise cloud platforms, including cloud account provisioning, access management, platform configuration, identity administration, licensing, billing administration, and operational support.

Operating within a multi-supplier delivery model, the team collaborates closely with Cloud Engineering, Security, Architecture, Service Management, Identity teams, vendors, and managed service providers to deliver consistent and productive cloud operations while maintaining compliance with enterprise governance and security standards.

Responsibilities
- Execute operational service requests across Microsoft Azure and Amazon Web Services (AWS) in accordance with established operational procedures and service levels.
- Provision, modify and decommission Azure tenants, subscriptions, AWS accounts, and associated cloud resources.




- Administer identity, access, and permission management activities across supported cloud platforms, including role assignments and delegated administration.
- Manage Azure Enterprise Applications, Service Principals, Privileged Identity Management (PIM), and AWS Single Sign-On (SSO) operational activities.
- Support cloud account lifecycle management, including onboarding, changes, transfers, and decommissioning.
- Administer cloud platform licensing, marketplace purchases, billing permissions, and operational configuration activities.
- Execute platform governance activities to ensure compliance with security policies, operational standards, and audit requirements.
- Investigate and resolve operational platform issues, escalating complex technical problems to Cloud Engineering or vendor support where appropriate.
- Maintain operational documentation, standard operating procedures, and knowledge arti

📌 Azure and AWS Cloud Ops Specialist (Bengaluru)
🏢 BSR
📍 Bengaluru