We
are seeking a skilled and motivated ServiceNow Developer to design,
develop, and implement solutions on the ServiceNow platform. The ideal
candidate will have strong technical expertise in ServiceNow development, a
good understanding of ITSM processes, and experience integrating ServiceNow
with external systems.
Key
Responsibilities
- Design and develop
ServiceNow applications and modules including:
- ITSM
(Incident, Problem, Change)
- ITOM
/ Discovery (good to have)
- HRSD
/ CSM (good to have)
- SPM/
GRC (positive to have)
- Customize ServiceNow
workflows, UI policies, business rules, client scripts, and UI actions
- Develop and maintain
Service Catalog items, record producers, and workflows
- Implement
integrations using REST/SOAP APIs with external systems (e.g., SAP,
third-party tools)
- Work on ServiceNow
scripting including:
- Glide
API
- Script
Includes
- Flow
Designer
- Create and manage
update sets, ensure proper deployment across environments
- Collaborate with
stakeholders to gather requirements and translate them into technical
solutions
- Perform unit testing,
debugging, and troubleshooting
- Maintain platform
performance, security, and scalability
- Provide support and
enhancements for existing ServiceNow implementations
Required
Skills & Qualifications
- Hands-on experience
with ServiceNow platform development
- Strong knowledge of:
- JavaScript
- ServiceNow
scripting (Business Rules, Client Scripts, Script Includes)
- Experience with
ServiceNow modules such as:
- ITSM
(mandatory)
- ITOM
/ HRSD / CSM/ SPM/ GRC (preferred)
- Experience in
integrations using REST/SOAP APIs
- Familiarity with
ServiceNow Flow Designer and IntegrationHub
- Understanding of
Agile/Scrum methodologies
- Good problem-solving
and analytical skills