Description
Our belief:
- At SOLPLANET, we are driven by a easy idea: solar for everybody
- We strive to create the best possible experience for distributors, installers and end users
- That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly

Who We Are:
- Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
- AISWEI has more than 15 years of expertise in R&D; and manufacturing, with a strong technology heritage from both Germany and China
- With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide
- AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
- Our team passionately believe that that we are all fellow citizens of one planet,



and we are truly honored about deploying our solutions to local societies worldwide – every day

How you´ll help us:
As a Service Engineer:
- Provide technical troubleshooting support to installers and other customers via phone or digital channels
- Provide commissioning support (remote or on-site)
- Actively collaborate with international and local colleagues/departments to effectively resolve customer issues
- Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters
- Support the qualification, onboarding and management of new service partners
- Accurately document all relevant case information using CRM software
- Deliver training sessions to customers or internal colleagues
- Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness
- Regularly collect feedback such as customer satisfaction to assist in continuous improve

📌 Service Engineer (Delhi)
🏢 Solplanet
📍 Delhi