Morningstar India Pvt Ltd is seeking a ServiceNow Developer to work within the Corporate Systems teams.
The Area: The Corporate Systems team manages and supports Morningstar's Corporate platforms like ServiceNow, Oracle ERP, Salesforce etc. used globally across IT Operations, HR, Marketing, Sales and Finance. Our primary responsibilities include:
· Providing day to day support for Morningstar employees in the platforms and technologies they use to effectively market, sell, provide service and collect revenue for our products.
· Offer guidance and technical expertise to all employees and business units as it relates to use of Corporate applications.
· Implement system improvements for improved operational efficiencies and compliance alignment across teams and business units.
· Maintain and update Corporate systems to keep them updated from a security and release perspective.
· Work with application vendors and internal resources to ensure ongoing integrity and availability of applications.
· Provide a centralized way of tracking and managing Corporate systems processes and procedures.
The Role: We are seeking a skilled and experienced ServiceNow Developer to join our agile ServiceNow team in Corporate Systems. The ideal candidate should possess a strong technical background in ServiceNow development and IT/HR Service Management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring seamless integration with existing systems and business processes.
This position is based in our Mumbai location at Vashi, Navi Mumbai and we follow a hybrid work policy.
Responsibilities
· ServiceNow Configuration and Development: Experience with the design, configuration, and development of ServiceNow applications, modules, flows, and interfaces to meet the organization's SAM, ITSM, HRSD, HAM, Now Assist Virtual Agent and/o