Role overview
We are seeking an experienced Retail Subject Matter Expert to provide deep domain expertise across retail operations — spanning merchandising, planning, store operations, supply chain, and retail analytics. The SME translates hands-on retail knowledge into actionable strategy, clear product requirements, and AI/technology-enabled improvements, partnering closely with product, engineering, and data science teams.
Key responsibilities
Retail domain leadership
- Act as the domain authority across merchandising, assortment & category management, planning & forecasting, store operations, and supply chain.
- Provide strategic guidance on retail processes, KPIs, data structures, and operational workflows.
- Translate business needs into detailed requirements, use cases, and process maps.

Product & solution contribution
- Partner with product, engineering, and data science teams to validate features and ensure solutions align with retail realities.
- Participate in requirement reviews, backlog grooming, and solution design workshops.
- Evaluate prototypes, analytics dashboards,



and AI/ML models for business fit and accuracy.

Operational intelligence & process excellence
- Identify improvement opportunities across inventory, pricing, promotions, replenishment, and demand forecasting.
- Map "as-is" and design "to-be" operational processes.

Stakeholder engagement
- Run discovery sessions, interviews, and deep-dives with cross-functional business teams.
- Communicate insights and recommendations through explicit storytelling and presentations.

Training, governance & change management
- Support SOPs, process documentation, and training assets for new systems.
- Drive adoption of new tools, dashboards, and AI-enabled workflows.
- Support governance for data quality and performance.

Must-have qualifications
- 12–15 years of experience in retail, merchandising, planning, category management, or supply chain operations.
- Strong command of retail KPIs — sell-through,

📌 Retail Subject Matter Expert (Maharashtra)
🏢 Codvo.ai
📍 Maharashtra