Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international workplace, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

The IS Service Manager will be a key member of the ITSM function, responsible for hands-on ownership and execution of IT service management processes.



This role is not limited to governance or delegation; the successful candidate is expected to actively work within the ITSM tool, analyze data, drive resolutions, and continuously improve service quality. Operating in line with ITIL v4 best practices and internal governance standards, the role ensures stable, reliable, and customer-focused delivery of IT services across business applications, workplace services, infrastructure, and information security. The IT Service Manager will work closely with technical teams, business stakeholders, and vendors to minimize disruptions, improve user experience, and embed a culture of operational excellence and automation.

Your Responsibilities

1. ITSM Process Ownership
Own, operate, and continuously improve core ITSM processes, including but not limited to:

Incident Management
- Actively manage incidents end-to-end, including hands-on involvement in major incidents.
- Ensure rapid resto

📌 IS Service Manager (Vadodara)
🏢 accelleron
📍 Vadodara