Job Role: Lead Cloud Platform Engineer - Cloud Managed Services

Experience: 7+ years

Location: Pune (Onsite)

Duration: Long-term

1. Role Objective:
The Lead Cloud Platform Engineer will act as a technical expert, contributing in one or more domains to deliver comprehensive cloud solutions. This role requires collaboration with Cloud Architects and leading a pod of Cloud Platform Engineers to meet customer technical objectives.
The Lead Cloud Platform Engineer also plays a crucial role in delivering 24x7 operational support as an escalation point. This role requires a deep understanding of cloud technologies, solid problem-solving skills, and a commitment
to delivering exceptional customer service.

2. Detailed Roles and Responsibilities:

Performance Monitoring & Optimization:
• Analyze performance data to identify trends and make data-driven decisions.

Incident Management:
• Act as an escalation point for complex incidents ensuring prompt and effective response, following established incident response procedures.




• Analyze and resolve complex technical challenges within customer cloud environments, escalating issues as needed to hyper-scalers.
• Guide Cloud Platform Engineers in a pod to resolve issues promptly.
• Conduct root cause analysis to prevent future incidents.
• Document incident details for continuous improvement.
• Implement proactive measures to reduce the likelihood of incidents.

Security Posture Management:
• Implement and maintain security best practices within customer cloud environments, ensuring compliance with security policies and standards.
• Stay up-to-date with security threats and vulnerabilities, and apply appropriate patches and updates.

Cloud Infrastructure Management:
• Provide advanced technical expertise in one or more cloud domains, contributing to the design, implementation, and support of customer solutions.

Solution Delivery:

• Collaborate with Cloud Solution Architects and Cloud Platform Engineers to deliver complete cl

📌 Lead Cloud Platform Engineer-Cloud Managed Services (Pune)
🏢 K20S Information Technology
📍 Pune