About Us
Paytm is India's payment Super App offering consumers and merchants the most comprehensive
payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as
India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue.
Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream
economy through technology-led financial Services. Paytm enables commerce for small merchants and
distributes various financial services offerings to its consumers and merchants in partnership with
financial institutions.
Paytm has been a pioneer in the merchant space by introducing creative solutions like QR codes to
accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to
these partners via our ‘Paytm for Business’ App.

About The Team
Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference
infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI




experimentation to production-grade deployment with measurable business outcomes.
In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain-
specific AI agents that automate complex customer journeys across sales, service, and operations. These
systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across
enterprise systems.

About the Role
We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow
automation. This role sits at the intersection of business process transformation, AI systems, and
enterprise sales.
You will work directly with enterprise customers to understand their workflows, identify automation
opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction,
conversion uplift, and improved customer experience.

Key Responsibilities
Customer

📌 Pre Sales (Mumbai)
🏢 Paytm
📍 Mumbai