Role - Client Implementation Engineer
Experience - 4-6 Yrs
Location- Gurugram . Onsite
Profile Overview : The Client Implementation Manager will be responsible for overseeing, supporting and implementing new/existing clients with Azimuth products. The Client Implementation Manager will work with internal teams and directly with our clients to ensure the timely and successful delivery of our solutions according to the client needs. The Client Implementation Manager will develop project plans; ensure implementations are completed with quality and timeliness; lead internal and client meetings; and, may be involved in training or product demonstrations.
RESPONSIBILITIES:
• Operate as the single point-of-contact for implementing a new/existing client with products/services
• Manage and perform all aspects of the client implementation including overall project management,
acquiring client data, developing and performing the appropriate data quality assurance steps, closely
monitoring project status and success throughout the entirety of the implementation
• Collaborate with external clients and internal operational functional teams
• Initiate and manage all project tasks for onboarding of new clients
• Facilitate and/or participate in weekly client meetings, effectively managing project deliverables and
implementation milestone timelines
• Execute the implementation project plan, ensuring tasks are completed accurately and on time
• Identify project risks and mitigate issues, identifying solutions for remediation
• Communicate project status, issues and risks to VP
• Execute tasks with various interdepartmental resources to support multiple clients at any given time
• Utilize ticketing system and internal tracking tools for technical implementation tasks
• Comprehend and complete tasks associated with various types of implementation projects; current
clients, new products, and client system upgrades
• Provide post-implementation support for new client implementations
• inform