Description
Lead Assistant manager for Order to Cash role
Responsibilities
To provide a high standard of allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and productive manner.
To provide a high standard of customer payments reconciliation, investigation of debt issues taking necessary actions to maximize debt collection within budgeted costs and agreed service standards for multiple ledgers.
This job also requires working with business stakeholders and supporting decision making
To accurately process invoices, credit notes, refunds, write offs across operating platforms and ledgers within agreed timescales. Reconciliation of various AR ledgers and identifying and targeting issues through stakeholder management,
to ensure effective resolution.
Excellent customer service for all stakeholders. Provide timely and accurate management information (“MI”) covering accountabilities and objectives.
Excellent service for Client's customers by ensuring all payments are banked in a timely manner.
Identifying and delivering cost reductions and / or process efficiencies as a result of continuous improvement initiatives across all processes. Identify, own and manage the risks appropriate to the role, in line with Client's Policies.