Job Title: DGM– Corporate Quality
Job Summary
The DGM – Corporate Quality will work closely with the relevant stakeholders to drive training programs in Lean Six Sigma, analytics, digital transformation, and related disciplines, with a strong passion for designing and delivering high-impact learning interventions.
Key Responsibilities
- Design and support structured, outcome-focused training programs aligned with organizational performance goals.
- Modernize learning delivery by leveraging digital platforms, tools, and blended learning methods for scalable capability building.
- Ensure all initiatives incorporate practical, real-world applications to enable immediate on-the-job impact.
- Support and partially lead initiatives to build organizational CI capability, embedding standard methodologies and best practices.
- Coach and mentor teams in continuous improvement and problem-solving techniques to drive execution discipline.
- Promote and enable data-driven decision-making to enhance operational excellence across functions.




- Apply strong AI and analytics acumen to enhance the organization’s CI DNA, enabling faster and predictive insights.
- Embed intelligence into problem identification, solution design, and control mechanisms to drive sustainable and scalable improvements.

Skills & Experience
- Strong understanding of Continuous Improvement, Lean, or Operational Excellence frameworks
- Demonstrated experience in training design, facilitation, or capability development
- Working knowledge of AI, analytics, and digital tools applied to process improvement
- Proven ability to coach teams and influence cross-functional stakeholders
- Strong analytical mindset with the ability to translate data into actionable insights

Requirements
- Education: Any Bachelor's or Master’s degree
- Experience: Minimum 10-12 years of overall experience, including at least 3 years in a BPO workplace
- Certifications: Minimum Lean Six Sigma Green Belt Certified from a recognized insti

📌 Deputy General Manager (Chennai)
🏢 Omega Healthcare Management Services
📍 Chennai