Job Description:

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Key Responsibilities – SAP SD L1 Support Consultant

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Provide first-level functional support for the SAP SD (Sales and Distribution) module.

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Monitor and resolve user-reported issues via ticketing tools within defined SLAs.

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Perform initial analysis and troubleshooting for sales order, delivery, billing, and pricing issues.

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Assist end users with daily SAP SD transactions and basic configuration queries.

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Escalate unresolved issues to L2/L3 support teams with detailed documentation.

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Create and maintain support documentation, FAQs, and training materials.

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Support user acceptance testing (UAT) for enhancements or system changes.

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Coordinate with cross-functional teams (MM, FI, PP, etc.) to resolve integrated process issues.

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Ensure data accuracy and smooth operation of order-to-cash (O2C) processes.

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Participate in system monitoring and periodic audits to ensure SAP SD system health.

📌 Sap SdSupport And Trainee (Ahmedabad)
🏢 Squirrel Softech Services.
📍 Ahmedabad