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Job Title - GN - SONG - MT - Hyperpersonalization - Analyst
Management Level : 11 - Analyst
Location: Gurgaon & Bangalore
Must have skills: Banking, Fintech Industries
Positive to have skills: Marketing
Job Summary:
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help deliver hyper-personalized experiences for their customers and enhance business performance within Banking and Fintech landscape.

Roles & Responsibilities:
• Collaboration and Stakeholder Management:
o Collaborate with various client teams (including marketing, sales, and product) to align customer value management strategies with the respective teams’ and overall organization’s business goals.
o Communicate effectively with internal ACN leaders, SMEs and teams to ensure a cohesive and client-centric approach.
o Manage relationships with key partners to ensure compliance and smooth execution of all partner-related initiatives.
• Data Analysis
o Monitor trends to identify anomalies,



promptly flagging them to stakeholders and ensuring follow-up to resolution.
o Analyze data to uncover growth opportunities and recommend potential improvements.
o Track performance metrics and marketing interventions, highlighting key insights and resolving critical issues to support business objectives.
• Project Management
o Plan, execute, and oversee projects, ensuring timely delivery and alignment with business goals.
o Develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues.
o Monitor project performance, report progress to stakeholders, and implement process improvements for efficiency.
• Retention / Churn Reduction Strategies:
o Design and implement customer retention programs that are aligned to the unique challenges and opportunities of the Banking/Fintech/Insurance sectors to reduce churn and increase customer lifetime value leveraging data and analytical models.
o Work closely with produc

📌 #ACN GN (Bengaluru)
🏢 Accenture
📍 Bengaluru