Job Description
- JOB PURPOSE

To assist with service in the F&B; outlet area and for all support functions in the restaurant service of an assigned work station area in a restaurant. To consistently exceed guest expectations and provide the highest levels of product and services and prepare and maintain the dining rooms in line with the Hotel standards and guest expectations.
- EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

-
- Behaves and acts in an exemplary fashion, embodying the brand mindset
- Welcomes guests and provides a high standard of service in the F&B; point of sale or meeting rooms (co-meeting offer)

• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
- Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
- KEY OPERATIONAL RESPONSIBILITIES

Financial
- Takes care of the restaurant cashiering as per policy.
- Helps manage crockery and appliances by avoiding breakages




- To assist with inventories as per schedules,

Operational
- Prepares the restaurant and preparation areas as per the Outlet standards and layout.
- Welcomes guests and provides waiter service
- Before every shift, finds out about dish composition and any service related official communication.

• Organizes his/her work to suit fluctuations in numbers, events and guests

• Ensures the equipment used remains in positive condition
- Cleans and polishes Glassware, Silverware
- Replenishes supply of linen and other Operating equipment.
- Obtains requested items from the storeroom.
- Follows correct sequence of service outlined in the Standard Operating Manual.
- Sets up tables in accordance with Restaurant policy.
- Cleans and removes dishes from the table after service is completed.
- Cleans all spillage during mealtime and at closing.
- Transports soiled dishes from dining room to kitchen and depositing them in proper placi

📌 Guest Service Associate (New Delhi)
🏢 AccorHotel
📍 New Delhi