Key Responsibilities

Network Operations & Incident Management

· Lead 24×7 network operations coverage from Bangalore, managing on-call rotations and escalation procedures across US, EMEA, and APAC time zones

· Drive incident triage and resolution for network outages, circuit failures, BGP peering issues, packet loss, and latency events

· Own incident communication with internal stakeholders and external clients (e.g., Ameriprise, Macquarie, Envestnet, Citi) during network events

· Coordinate with managed network providers (Aquablue, Lumen, Masergy/Cato) and carrier NOCs to resolve circuit-level issues

· Monitor network health using LogicMonitor and other tools; reduce alert noise and improve signal-to-noise ratio

Firewall, Routing & Switching

· Execute firewall changes on Cisco ASA, Palo Alto, and FortiGate platforms, including ACL modifications, NAT rules, object-group configurations, and security policy updates

· Configure and troubleshoot BGP (eBGP/iBGP), OSPF, and static routing across multi-site data center and extranet switching fabrics





· Manage F5 BIG-IP load balancer configurations including VIP creation, pool management, SSL profiles, and health monitors

· Maintain Cisco Nexus (N9K) data center switching infrastructure and Cisco ISR/4400-series WAN routers

Client Connectivity & Extranet Management

· Manage a portfolio of 50+ client MPLS, VPN, and point-to-point circuits supporting financial services data exchange (SFTP, API, FIX)

· Coordinate circuit installations, failover testing, and bandwidth upgrades with Aquablue, Lumen, and client networking teams

· Maintain and update the client connectivity portfolio documentation, including NAT mappings, BGP configurations, and failover procedures

· Serve as a technical escalation point for Zendesk tickets routed to the Networking and FSM Client Connectivity queues

Change Management & Compliance

· Author and execute network change requests in Jira Change Management (CHM), including detailed maint

📌 Senior Manager Network Engineering (Bengaluru)
🏢 InvestCloud Careers
📍 Bengaluru