At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Strategy & Capability:
- Pro-actively manage and develop relationships with your allocated portfolio of customers
- Actively identify and pursue new sales opportunities within allocated portfolio, including cross selling
- Develop & implement strategies & tactics to increase revenue flows from the allocated portfolio
- Develop & implement strategies & tactics to grow newly identified strategic clients for the country/region
- Conducting regular business reviews with clients to ensure agreed KPIs are met. Monthly, quarterly and annual review
- Actively involved in rate negotiations in the area of responsibility and/or closely engage with network resources
- Closely cooperate with overall account owner (Global Leads) if required
Growth & Innovation:
- Identify and be alert to new business opportunities within customer organization to generate new revenue opportunities; coordinate with the (Global/Regional) Account Owner to gather information to further qualify the opportunity for pursuit and development
- Implement latest IT tools available within the Sales organisation or clients of strategic importance
- Look for opportunities to improve sales process & performance, in collaboration with the operation teams
- Provide feedback to manager on the progress of sales activities and any potential barriers to the achievement of targets
Operational Excellence:
- Maintain data compliance to showcase current opportunities (e.g. pipelines, account plans,)
- Support & work closely with your operation team to ensure the levels
📌 Local Key Account Manager (Mumbai)
🏢 Toll Group
📍 Mumbai
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