As a Phone Banking Process Associate at IDBI Intech, you will be responsible for providing excellent customer service over the phone. Your role involves assisting customers with their banking inquiries and resolving any issues they may have. Key Responsibilities:- Handle incoming calls from customers and provide accurate information regarding their accounts- Assist customers with various banking transactions such as fund transfers, account inquiries, and card activations- Resolve customer complaints and ensure customer satisfaction- Follow up with customers to ensure their issues are resolved in a timely manner- Adhere to all banking regulations and security procedures to protect customer informationQualifications Required:- Candidate must be a graduate from any discipline- Excellent communication skills and a customer-centric approach- Ability to multitask and work in a quick-paced environment- Basic knowledge of banking products and services is a plus(Note: Company specific details are not available in the provided job description) As a Phone Banking Process Associate at IDBI Intech,
you will be responsible for providing excellent customer service over the phone. Your role involves assisting customers with their banking inquiries and resolving any issues they may have. Key Responsibilities:- Handle incoming calls from customers and provide accurate information regarding their accounts- Assist customers with various banking transactions such as fund transfers, account inquiries, and card activations- Resolve customer complaints and ensure customer satisfaction- Follow up with customers to ensure their issues are resolved in a timely manner- Adhere to all banking regulations and security procedures to protect customer informationQualifications Required:- Candidate must be a graduate from any discipline- Excellent communication skills and a customer-centric approach- Ability to multitask and work in a fast-paced environment- Basic knowledge of banking products and services is a plus(Note: Company specific details are not available in the provided job description)