Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a recent AI economy that is equitable, inclusive, and community driven.

Karya is seeking a Customer Success Lead to own revenue growth across our largest and most strategic accounts. This role sits at the intersection of enterprise sales, AI infrastructure, and social impact — structuring and driving complex deals with enterprises, government bodies, and research institutions, to serve our communities better.





The ideal candidate combines deep enterprise sales experience with the ability to sell technical AI/ML solutions to both business and technical stakeholders. You will lead full-cycle sales from prospecting through close and expansion, build trusted C-suite relationships, and bring sales discipline to a high-growth team.

If you're excited about closing complex deals that directly fund dignified work for underserved communities, and want to shape GTM strategy at a mission-driven company, we'd love to hear from you.

Key Responsibilities

Enterprise Sales & Account Ownership
- Own and drive relationships with Karya's key prospects and customers across enterprise and research sectors.
- Lead full-cycle enterprise sales — from qualification and deal strategy through close, renewal, and expansion.
- Navigate complex procurement processes including vendor empanelment, compliance, and legal reviews.
- Develop and execute comprehensive account strategies to drive net-new revenue and long-term partnerships.

Pipeline & Revenue Management
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📌 Customer Success Lead (Bengaluru)
🏢 Karya
📍 Bengaluru