We are looking for an IT Operations Engineer to support and improve engineering workplace operations across AirAsia MOVE. This role will focus on employee laptop and asset management, Slack and productivity tooling administration, Jira/Confluence support, and engineering workflow automation.
This role goes beyond traditional IT support. We are looking for someone who can combine robust operational ownership with an automation mindset to improve internal engineering productivity and reduce manual operational work.
As AirAsia MOVE continues evolving its engineering platform and operational tooling, this role will play a key part in supporting engineering teams and enabling scalable internal operations.
Key Responsibilities
Workplace & Endpoint Management
- Manage laptop provisioning, setup, lifecycle, and troubleshooting for engineering teams.
- Coordinate employee onboarding and offboarding activities.
- Maintain device inventory and asset tracking.
- Ensure proper software setup and compliance for engineering environments.
Productivity & Collaboration Tooling
- Administer Slack workspaces, channels, user access, permissions, and integrations.
- Support Google Workspace administration and user lifecycle management.
- Support Jira and Confluence administration, including permissions, workflows, and user management.
- Assist with Atlassian administration as AirAsia MOVE evolves into independent tooling.
Engineering Operations Support
- Support engineering teams with access requests and internal tooling setup.
- Help manage internal workflows across Jira Service Management (JSM).
- Partner with Platform/SRE teams to streamline engineering operations.
Automation & Process Improvement
- Automate onboarding/offboarding workflows where possible.
- Improve repetitive operational processes through scripting and workflow automation.
- Build lightweight automations and integrations between systems such as Slack, Jira, Goo
📌 IT Operations Engineer (Bengaluru)
🏢 Airasia
📍 Bengaluru
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