Career Category
Human Resources
Job Description
Benefits Manager – USA & Puerto Rico Operations

Join Amgen’s Mission to Serve Patients

At Amgen, our shared mission—to serve patients—drives everything we do. Since 1980, we’ve been at the forefront of biotechnology, helping to transform the lives of patients around the world.

Our culture is collaborative, innovative and grounded in strong values. We believe in delivering results the right way—through teamwork, accountability and a commitment to quality.

Join us and transform the lives of patients while transforming your career.

What You Will Do

Let’s do this. Let’s change the world.

In this critical role, you will lead Benefits Operations for the US & Puerto Rico, ensuring high-quality, compliant and employee-focused delivery of benefits programs. You will play a key role in driving operational excellence, vendor performance and continuous improvement across a complex and agile environment.

Key Responsibilities

Benefits Operations & Delivery
- Lead end-to-end benefits operations for US & Puerto Rico,



ensuring seamless execution and a consistent employee experience
- Manage governance metrics, including SLAs, KPIs and compliance standards
- Act as a primary escalation point for team managing benefits-related issues across employees and stakeholders

Program Management & Strategy
- Evaluate and improve benefits programs to ensure alignment with market trends, regulatory requirements and global strategy
- Lead annual renewals, vendor transitions and new program implementations
- Support enterprise initiatives such as global rollouts, mergers & acquisitions and transformation programs

Vendor & Stakeholder Management
- Manage relationships with external vendors, brokers and service providers to ensure strong performance and accountability
- Collaborate with cross-functional partners including Finance, Procurement, Legal, Tax, Occupational Health, Staff Relation and HR teams
- Support governance discussions and

📌 Manager, Benefits Operations- USA (Hyderabad)
🏢 AMGEN
📍 Hyderabad