Sr. CSR (Patna)

Sr. CSR (Patna)

13 Aug
|
Landmark Group
|
Patna

13 Aug

Landmark Group

Patna

Sales • Drive the sales budgets and sell thru for the assigned brand • Review the brand sales achievement versus the budgets and take required actions • Provide feedback on product performance of the previous season to the supervisor Store Operations • Adhere to the retail SOPs, retail standards, floor hygiene standards and processes for the store (including omni channel SOPs and processes) • Implement and maintain the planogram as per the defined guidelines • Upload planogram pictures in Wooqer as per agreed timelines • Share planogram feedback with the supervisor and implement approved corrective actions • Implement the VM guidelines with reference to usage of right fixtures, relevant stickers, hangers etc.



• Undertake visits to the competition and share information on products and activities of competition • Provide support in driving the no cashier model by assisting in the cashiering process when required Stock Management • Receive stock as per the stock inward process and report discrepancies • Pick and handover the stock as per the stock outward process • Implement the perpetual inventory and global count process to identify shrinkage • Take required actions to control shrinkage as per defined norms • Report stock loss due to theft and negligence (internal or external) • Track and ensure all stock carry the right barcode, price tags and security tags • Identify the damaged stock on the floor and take required actions Customer Service • Adhere to the defined standards of customer service (Greet, Engage and Convert)

📌 Sr. CSR (Patna)
🏢 Landmark Group
📍 Patna

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