Description
Reports Directly to: Training & Quality Manager
Position Overview:
The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A Training & Quality Assistant Manager for Back Office is expected to be proactive and take initiatives to add value to maintain and improve Project(s) quality from time to time. This position needs to work across many departments and stakeholders to ensure that the training developed by the organization meets the needs of each function and is aligned with the goals of the business. The Training & Quality Assistant Manager for Back Office drives brand values and philosophy through all training and development activities.
Primary Responsibilities:
· Responsible to support Six Sigma deployment philosophy throughout the company at all levels




· Works closely with functional areas to work on specific tactics for Six Sigma initiatives.
· Establishes effective working relationships with clients to help them improve their processes
· Efficiently drives teamwork and manages a team of Quality Auditors, Quality Assurance specialists, and Trainers.
· Effectively follows deadlines and carries out delegated work for various Projects. Readily adheres to all schedules and timelines laid down by the Training & Quality Manager from time to time
· Documents and redesigns business processes, requirements and workflow maps to maximize quality and efficiency
· Assists in the collection and consolidation of required information and data, and works closely with Project Leaders and Training & Quality Manager to understand process improvement requirements and implements the actions efficiently
· Learns the Quality standards laid down by the Clients/Customer to meet the Quality metrics
· Updates self on every current process changes an

📌 Training and Quality Assistant Manager (Mumbai)
🏢 DATAMARK
📍 Mumbai