Company Description

Crunch.io is a market-defining company in the analytics SaaS marketplace. We’re a company on the rise. We’ve built a revolutionary platform that transforms our customers’ ability to derive insight from market research and survey data.
Crunch offers a complete survey data analysis platform that allows market researchers, analysts, and marketers to collaborate in a secure, cloud-based environment, using a simple, intuitive drag-and-drop interface to prepare, analyze, visualize and deliver survey data and analysis.
Quite simply, Crunch provides the quickest and easiest way for anyone, from CMO to PhD, with zero training, to analyze survey data. Users create tables, charts, graphs and maps. They filter and slice-and-dice survey data on screen, in the cloud, drag-and-drop. Crunch makes the powerful simple.
Our customers include some of the largest brands and market research companies in the world. We’re hiring you to expand that roster.
Our start-up culture is casual and high-energy. We are passionate about our product and our mission.



We are loyal to each other and our company. We value work/life balance, efficiency, simplicity, and fantastic customer service
Crunch is an Equal Chance Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Job Description

Technical Customer Support Engineer
We have a growing product and user base and need an organized, detail-oriented person to join our customer support team.
The role of Technical Customer Support Engineer is centered around 4 key areas:
- Customer support - triage and resolve highly complex, technical, and application-related support issues which impact product performance and customer success.
- Product testing - systematically and with attention to detail, test our new product features, detecting back bugs and contr

📌 Crunch Technical Customer Support Engineer (Mumbai)
🏢 Crunch
📍 Mumbai