The Data & Recon Team Lead is responsible for overseeing all aspects of intelligence gathering, data analysis, and strategic decision-making. They must possess robust analytical skills, proficiency in technical tools, and excellent communication abilities. This role requires effective leadership, adaptability to changing environments, and a commitment to ethical conduct and data privacy. The ideal candidate will have deep domain knowledge, strong problem-solving skills, a collaborative mindset, and the ability to inspire and motivate teams.
Responsibilities:
- Delivers accurate, timely, and thorough responses to routine and non-standard inquiries in written and verbal interactions with internal and external parties.
- Identifies and seizes servicing opportunities for both self and the team.
- Manages the onboarding process for new hires, actively participating in their learning journey and providing feedback on skill development.
- Establishes and communicates standards to the team by regularly monitoring weekly department metrics that uphold department KPIs.
- Evaluates personnel regularly to ensure efficiency in their roles, including reviewing employee anti-patterns, goals, aspirations, strengths, and weaknesses, with input from the division lead.
- Collaborates with the division lead to identify and address performance improvement needs.
- Contributes to operational targets by participating in annual external calls under the guidance of the division lead.
- Coordinates team and department efforts using a data-driven approach to exceed KPIs.
- Engages with the Reconciliation Audit team on a monthly basis, implementing remediation and prevention strategies with oversight from the division lead or Reconciliation Audit Lead.
- Practices oversight and quality assurance by monitoring team emails and providing regular feedback to team members on a weekly basis.
- Ensures that the team performs daily metrics of timeliness and completeness, driving necessa
📌 Data & Recon Team Lead (Noida)
🏢 Clearwater Analytics
📍 Noida
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